01 / WHO WE ARE
This website is operated by Artan Jakupi under the name weareJARA, an independent digital agency and technology studio based in North Macedonia.
For questions about personal information, contact artan@wearejara.com.
02 / INFORMATION YOU PROVIDE
When you contact us by email or submit a project inquiry, we may receive:
- Your name and email address.
- Your company name, if provided.
- The services you are interested in.
- Your project description, budget and preferred timeline.
- Any additional information you choose to include in your message.
Please avoid sending passwords, payment card details or sensitive personal information through the inquiry form.
03 / HOW WE USE YOUR INFORMATION
We use inquiry information to understand your request, respond to you, discuss potential work and maintain relevant correspondence.
We do not automatically subscribe you to a marketing mailing list when you submit a project inquiry.
Where applicable, processing may be necessary to respond to steps you request before entering a contract, or based on our legitimate interest in handling business correspondence, subject to applicable law.
04 / EMAIL AND WEBSITE PROVIDERS
Project inquiries submitted through the website are transmitted to our business email using Zoho Mail. Our website infrastructure uses Hostinger.
These providers may process information as necessary to deliver their services, including email delivery, website operation and related security functions.
Depending on provider infrastructure, information may be processed in different countries. Applicable international transfer requirements will be considered where relevant.
05 / HOW LONG WE KEEP INFORMATION
We keep project correspondence for as long as reasonably necessary to respond to inquiries, manage potential or ongoing business relationships, and meet applicable legal obligations.
Information that is no longer needed will be deleted or otherwise handled in accordance with applicable law. You may contact us to ask about information associated with your inquiry.
06 / COOKIES AND ANALYTICS
We use Google Analytics 4 to understand website traffic, page visits and successful project inquiry submissions.
Google Analytics is optional and is not loaded until you accept analytics through our consent banner. If you reject analytics, the website remains available without optional analytics tracking.
If you accept, Google Analytics may use cookies and process technical information such as your browser, device, approximate location and interactions with our website. Google may process this information through infrastructure outside your country.
We use analytics to understand and improve our website. We do not send your project inquiry message, name or email address as analytics event parameters.
Your choice is stored in your browser. You can change it at any time using COOKIE SETTINGS in the website footer. Withdrawing consent stops further analytics collection on this website, but does not undo information already processed while consent was active.
07 / YOUR RIGHTS
Depending on the law applicable to your circumstances, you may have rights to request access to your personal information, correction, deletion, restriction of processing, or to object to certain processing.
To make a request, email artan@wearejara.com. We may need to verify your identity before responding.
You may also have the right to raise a complaint with the relevant data protection authority.
08 / CHANGES TO THIS POLICY
We may update this policy when our website, services or information handling practices change. The latest version will be published on this page.